BIA and RTO/RPO: the numbers IT cannot set alone
How a business impact analysis sets the MTPD, RTO and RPO, why IT cannot set them alone, and how one number should run from the BIA to the exercise report.
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Scope, policy, SLA, plan and review templates with a worked example.

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Policy, 12-month plan, module outlines and evidence register.

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BIA workbook, continuity plan, IT DR runbook and exercise pack.

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Scope, policy, risk register, SoA skeleton and audit plan.
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Running IT services well, from ITIL® practices to an ISO/IEC 20000-1 service management system.
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Keeping critical services running through disruption, from impact analysis to recovery.
How organisations decide, prioritise and stay in control as technology changes.
How a business impact analysis sets the MTPD, RTO and RPO, why IT cannot set them alone, and how one number should run from the BIA to the exercise report.
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